Browsertrix.com - No pages found in crawl in replay

Help! Browsertrix
1

I’m trying to look at an old crawl on the replay tab and I can’t find any pages even through it lists 87 in the overview. Even the root page says Archived Page not Found

2

Could you send me a link to the crawl or post the crawl ID? I just looked at a few of the crawls in your org and they appear to replay fine.

3

https://app.browsertrix.com/orgs/renaissance-venture-capital/workflows/dd2faa29-a2cb-401b-aef8-90f84ea2febe/crawls/sched-dd2faa29-a2c-28872300#replay

I’m getting nothing for the root on the top 5 so I must be doing something wrong.

4

Definitely working for me on both Firefox and Chrome, so the good news is that your data is there!

What browser are you using? Could you try a different one with extensions disabled?

If all else fails, try downloading the archived item as a WACZ file and using the ReplayWeb.page desktop app to view it? This will use a completely separate browser environment and shouldn’t run into any browser-based issues assuming that is the problem.

5

Thanks. It does look like something is getting blocked. You have some URLs that are to general domains (i.e. digitaloceanspaces.com).

6

Thanks got the file downloaded and working with the desktop app.

1 Like
7

Good to hear that’s working! That said, I’m sure it would be nice to have replay working within app too! Did you have any luck with a different browser than the one you normally use? Any content blocking or privacy extensions installed that might interfere?

8

I could not get it working, but am using endpoint antivirus that could be blocking it. Do you know the URL are trying to load from?

9

It is currently loading from URLs that start with https://ams3.digitaloceanspaces.com/

Sorry that you’re having issues loading. Just as a sanity check, can you try in a different browser to see if it loads there, or is it the same on all browsers for you?

10

Yes I have tried multiple browsers. The naked domain is the issue. Have you considered proxying the digitaloceanspaces.com domain? Anyone can host whatever on that domain.

11

A fix for this to support using a custom browsertrix.com subdomain is in progress, see:
[Feature]: Add optional presign endpoint for storages. · Issue #2248 · webrecorder/browsertrix · GitHub

12

This has now been fixed - the files are being loaded from https://files.browsertrix.com/ - hopefully this will work better for you!

13

That fixed it! Thanks for the work.